Re: ATM -- Protostar Diagonals

["Frank Schiralli, Jr." <schiralli@mindspring.com>]

At 04:59 PM 6/2/99 -0700, you wrote:
>
>I saw some traffic recently about problems ordering from Protostar...
>
>I placed an e-mail order today, and received the following response.
>Thought you would all like to see it.  Sounds like they have more work 
>than they can handle.
>
>Paul
>
>http://www.slip.net/~lefevre/scope.htm
>
><snip>
>Hello Paul,
>
>As much as I hate to, I must inform you that we are temporarily not
>accepting new 
>orders for diagonal mountings.  Our leadtimes are now exceeding 8 weeks, and
>that 
>is well beyond what I think is acceptable.

Paul,

I got the same message, and in a follow up e-mail I asked to be placed on a
waiting list since I really wanted consistency between scope equipment and
was willing to wait for what I felt was a superior product.  Mr. Greer
firmly said "no" as follows:

>Please also understand that a waiting list will not be in either of our
interests.  
>It goes without saying that I do not expect you to wait around for us.

So much for brand loyalty.  Geez.

Frank Schiralli, Jr.
Member, Astronomical Society of Long Island (ASLI)
N 40* 54' 28"
W 73* 19' 22"
E-mail schiralli@mindspring.com
Web Pg. http://members.tripod.com/~AstroImager/index.html