Re: [APML] OT: Anti Virus Software

["John C. Mirtle" <spampit@shaw.ca>]

Jim,
    Yours is not the only horror story I have heard, but Norton's is
generally better than McAffee. There was one recent McAffee update that
apparently cut you off from the Internet until they fixed it. As you can
imagine, this was a bit tricky to fix.... Check out
http://www.my-etrust.com/ from Computer Associates. I run the commercial
version on 170 workstations and 18 servers, and don't have any problems with
application or browser compatibility. It is reasonably priced and they
update their virus data files as needed - sometimes a couple times per day.
The demo is free, and it does uninstall cleanly. The virus data centre is
pretty up to date too. http://www3.ca.com/virusinfo/ With Norton's it sounds
like you have another AP<->SBIG thing going on here!

Good luck......

John Mirtle
Calgary, Ab. Canada

----- Original Message ----- 
From: "Jim Janusz" <jjanusz@dc.rr.com>
To: <astro-photo@seds.org>
Sent: Friday, September 05, 2003 9:45 PM
Subject: [APML] OT: Anti Virus Software


Maybe you guys can help.

I recently updated my Norton Anti Virus subscription.  Hours after doing
this it stopped working correctly.  It now gives and Activex error message
and just sits there refreshing the status of my security features.  Norton
support has been less than useless trying to blame it all on MS IE.  I've
reinstalled IE and searched the MS database to no avail.

Has anyone seen this problem?  If not what does everyone think of McAfee?

Frustrated with incompetent support staff.  Even worse, I'm an ex Technical
Support Director so it's really got me mad.

Jim

Astronomy  Web Page at:
http://www.astroimager.net/


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