RE: [APML] OT: Anti Virus Software

["Jon Kolb" <jkolb@datawest.net>]

Jim,

Sorry to hear about your troubles.  I've never had that specific problem
with Norton, and in fact have had good luck with their products.  It's
not going to help you any now, but I can tell you that McAfee was a
total disaster on my last machine - locked it up tight and I had to
reload the OS.  If you have the rest of the Norton "System Works"
package, you might try running the Windows Doctor.  I've found that it
discovers and fixes lots things that go wrong with ActiveX stuff, none
of which I claim to understand, but it seems to fix them. 

Sincerely,
Jon Kolb
Adventures in Astrophotography
http://home.datawest.net/jkolb/
jkolb@datawest.net



> -----Original Message-----
> From: astro-photo-bounces@seds.org 
> [mailto:astro-photo-bounces@seds.org] On Behalf Of Jim Janusz
> Sent: Friday, September 05, 2003 9:46 PM
> To: astro-photo@seds.org
> Subject: [APML] OT: Anti Virus Software
> 
> 
> Maybe you guys can help.
> 
> I recently updated my Norton Anti Virus subscription.  Hours 
> after doing this it stopped working correctly.  It now gives 
> and Activex error message and just sits there refreshing the 
> status of my security features.  Norton support has been less 
> than useless trying to blame it all on MS IE.  I've 
> reinstalled IE and searched the MS database to no avail.
> 
> Has anyone seen this problem?  If not what does everyone 
> think of McAfee?
> 
> Frustrated with incompetent support staff.  Even worse, I'm 
> an ex Technical Support Director so it's really got me mad.
> 
> Jim
> 
> Astronomy  Web Page at:
> http://www.astroimager.net/
> 
> 
> _______________________________________________
> Astro-Photo mailing list
> Astro-Photo@seds.org http://seds.org/mailman/listinfo/astro-photo
> 



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