Re: [APML] OT: Worlds Worse Customer Service

["Jim Janusz" <jjanusz@dc.rr.com>]

Hi Gene,

Most definitely from Lumicon/Parks.  It has been their can of worms the
whole way.

Actually I'm done griping and I'm moving on.  As far as I'm concerned they
can shove the whole thing "where the sun don't shine".  (G)

Jim  (Happily hypering without their crummy product)

----- Original Message ----- 
From: "Gene Horr" <genehorr@houston.rr.com>
To: "Discussion of Film Astrophotography" <astro-photo@seds.org>
Sent: Monday, October 04, 2004 10:18 AM
Subject: RE: [APML] OT: Worlds Worse Customer Service


> I don't have the original post.  Did you purchase the unit
> originally from the "old" Lumicon or the "new" Lumicon/Parks?
>
> If from the "old" entity then Parks really has no obligation
> to support the product.  It would be good PR to do so but
> you can't fault them for not supporting something made and
> sold by a completely separate entity.  After all Parks didn't
> make any money off of the sale.
>
> If purchased from Parks then gripe away <g>.
>
> Gene Horr
>
>
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