Re: [APML] Negative Scanning Services

[Stuart Heggie <stuart.j.heggie@sympatico.ca>]

Kirk, don't underestimate the younguns. You may find them eager to learn 
but the older crowd assumes that everything works on autopilot or that 
younger folk know all about computers already so they may simply not 
have been trained.
I would bet if you took in Jerry's S&T article on how to get the most 
out of a scanner, they'd be delighted at the insights. My local shop is 
now in the habit of giving me a seat at the scanner beside them and I 
usually get double prints (second set free) as they are trying out 
different settings to get the most out of the prints. They seem 
genuinely anxious to learn new things and while I'm a steady customer, 
I'm not spending millions there.

Just a thought.
Stuart

Kirk Carbo wrote:

>I am surprised that this is a problem.  This store was the best place to go
>locally for advice on developing and printing in the traditional darkroom.
>The old guys there knew their stuff if you needed darkroom help.  The
>digital end of the business is being handled by a younger group.  It looks
>like the digital services industry is hiring minimum wage operators and
>trying to run things on autopilot by using software.
>
>  
>
>>-----Original Message-----
>>From: Gene Horr [mailto:genehorr@houston.rr.com]
>>Sent: Thursday, May 29, 2003 2:47 PM
>>To: Discussion of Film Astrophotography
>>Subject: RE: [APML] Negative Scanning Services
>>
>>
>>>From what I've seen it's a common problem, but after you knock
>>a few heads (in a friendly manner, of course <g>) they'll 
>>eventually allow you to sit in a scanning session with a tech
>>so that you can train him/her how to do it properly.  After
>>that point you can request the same person and s/he will 
>>hopefully know how to do it properly in the future.
>>
>>You should insist that they re-do the scans.  They did not
>>deliver the quality that you paid for.  Generally after the
>>second re-do is when they'll let you in the back <g>, although
>>if you return at a slow period you may be able to talk them 
>>into letting you back the first time.  It also wouldn't hurt
>>to try to schedule an appointment to discuss it with the tech,
>>but they'll probably try and make you go away.  Just stay 
>>polite but insistent and keep dangling the carrot of all of
>>those future scans you want them to do for you.
>>
>>Gene Horr
>>genehorr@texas.net
>>
>>
>>-----Original Message-----
>>From: astro-photo-bounces@seds.org
>>[mailto:astro-photo-bounces@seds.org]On Behalf Of Kirk Carbo
>>Sent: Thursday, May 29, 2003 1:58 PM
>>To: APML (E-mail)
>>Subject: [APML] Negative Scanning Services
>>
>>
>>I recently had a couple of 120 Techpan negatives scanned by a 
>>local camera
>>store.  They have an expensive Imacon large format scanner.  
>>I opened the
>>scans last night and the histograms are way to the left with 
>>the shadows
>>severely clipped.  Is this a common problem in getting negs 
>>scanned?  I am
>>hoping I will not have to buy a  medium format scanner.  If I do, any
>>recommendations?  Calumet has a Mircrotek Artixscan that 
>>looks like the
>>Polaroid and they don't carry the Polaroid anymore.
>>
>>Kirk Carbo
>>Lobo's Services
>>Ph: 800-225-0899
>>Fax: 225-677-8277
>>
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>>    
>>
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>  
>


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