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[APML] USA and Grey films, Kodak's response
Hey all,
Well, he didn't go into much detail, but from his reply I'm led to
believe that:
1. These films are created alike.
2. Some are put into overseas (printed in 4 languages) packaging.
3. Once the overseas film has left here, it is no longer subject to any
of the controls that we take for granted; chilling, not x-rayed, etc...
4. If the grey film has not been shipped overseas, it is as good as the
film packaged in the boxes printed in English.
5. The "International" films are unofficially grey films that the
distributors are saying have never been overseas.
6. I think grey flms are exactly the same as USA film (well, of course
they are) and the odds of them being shipped overseas and then ending
up back on the distributors shelves for us to order is virtually
non-existent.
6. As I ordered film this morning, the guy I talked to basically told
me that's the way things are too.
Now, I know some of you guys work with film, and/or cameras
professionally. Can anyone confirm what I believe, or deny it? Is this
one of those situations that is just never talked about, but covered
up? Somebody has to know something for sure, all I have is heresay.
Anyway, Kodak's response follows
Alan
--- Kodak US <OtherUS@cyber.kodak.com> wrote:
> Date: Mon, 10 Feb 2003 16:59:25 -0500
> To: Alan Voetsch <critter12952@yahoo.com>
> Subject: Re: Other (KMM3316663C0KM)
> From: Kodak US <OtherUS@cyber.kodak.com>
>
> Alan,
>
> Yes, unless the packaging indicates that it is for use in the USA, it
> would be considered grey market film. You may access the Kodak
> Professional Photographic Catalog, L-9, via our Kodak website (this
> will
> only include USA catalog numbers that you can use to order our Kodak
> Products from the dealers) by using "L-9" as the keyword in the
> search
> window on our homepage, taking the choice for "Kodak Professional:
> Technical Publications List by Pub Number," and then scrolling down
> to
> and selecting "L-9 KODAK PROFESSIONAL Photographic Catalog."
>
> Thank you for visiting the Kodak web site
>
> http://www.kodak.com/go/professional
>
> If you should have any questions on Kodak products or services,
> please
> be sure to revisit our site as we are continually adding information
> to
> enhance our support. If you need further assistance you may also
> reach
> us at 1-800-242-2424 ext. 19 (Monday-Friday, 9am-7pm EST)
>
> Regards,
>
> Peter V.
> Kodak Information and Technical Support
> Kodak Professional
>
> Original message follows:
> -------------------------
>
> Hello Peter,
>
> From your reply below I assume then that Kodak does not have film
> designations other than (at least for Supra Professional 400),
> 1. Made In USA
> 2. Gray
>
> That being the case, can I therefore assume that the film dubbed as
> "Made In USA For International Use" by many camera stores across the
> country, is in fact "Gray" film that they (the distributors) are
> claiming (but not guaranteeing) has not been exported? That is the
> conclusion that I have come to, but I would like to hear what your
> opinion is. To this point, I have always thought all three
> designations
> came from the film manufacturer. In this case, Kodak.
>
> Your thoughts?
>
> Thank you,
> Alan Voetsch
>
>
> --- Kodak US <OtherUS@cyber.kodak.com> wrote:
> > Alan,
> >
> > Some dealers (distributors) will play a game of semantics with
> their
> > customers. While both of these designation for films are made in
> the
> > USA, only one is intended for sale and is distributed in the USA.
> > Films
> > made in this country, exported to another part of the world and
> > reimported back to the USA are referred to as "grey market" film.
> > These
> > products are sold without proof-of-purchase symbols, are not
> > supported
> > by manufacturers' warranties, are not eligible for manufacturers'
> > rebates, and may not have instructions in English.
> >
> > Both films start out the same but the grey market product might be
> > different when it finally ends up on a dealers shelf for resale.
> > We're
> > unable to govern the conditions under which these products are
> > shipped
> > since they are handled by a third party not affiliated with Kodak.
> > Since
> > film is very sensitive to heat and humidity, it needs to be handled
> > correctly because if it is not, by the time a grey market film
> > reaches
> > you, it may be an inferior product.
> >
> > To protect your reputation, always insist on a professional film
> made
> > in
> > the USA for distribution in the USA.
> >
> > http://www.kodak.com/go/proproductsnetwork
> >
> > Thank you for visiting the Kodak web site
> >
> > http://www.kodak.com/go/professional
> >
> > If you should have any questions on Kodak products or services,
> > please
> > be sure to revisit our site as we are continually adding
> information
> > to
> > enhance our support. If you need further assistance you may also
> > reach
> > us at 1-800-242-2424 ext. 19 (Monday-Friday, 9am-7pm EST)
> >
> > Regards,
> >
> > Peter V.
> > Kodak Information and Technical Support
> > Kodak Professional
> >
> > Original message follows:
> > -------------------------
> >
> > Hello Peter,
> >
> > Thank you for your response, I have shared it with several hundred
> > other astrophotographers. I have another question for you regarding
> > Supra400. The UPS guy just dropped off my latest order of Supra and
> I
> > notice a difference in the packaging. This is on the "Made in USA
> for
> > International Use" box. It has a small red starburst on which it
> says
> > "Improved Color". This was not on the last batch I ordered a few
> > months
> > ago. Is it possible that even though the boxes say Supra 400 that
> > they
> > actually contain the first of the "Royal Supra" series? The
> > expiration
> > date says: 09/2004.
> >
> > Thanks for your time,
> > Alan Voetsch
> > 541-899-3248
> >
> >
> >
> > --- Kodak US <OtherUS@cyber.kodak.com> wrote:
> > > Alan,
> > >
> > > Although some dealers may continue to have stocks of Kodak
> > > Professional
> > > Supra Film, this line has been discontinued. I am sorry to say
> > that
> > > we
> > > currently do not offer a color negative film with the extended
> > > red-sensitivity found to be useful in astrophotography
> > applications.
> > > The vast majority of our customers have asked for color negative
> > > films
> > > which offer improved color accuracy, especially with respect to
> > > skin-tone reproduction, blues and purples, and that is the
> > direction
> > > that we have gone with our current film offerings. However, if
> you
> > > can
> > > utilize a color slide film, we do offer Kodak Ektachrome
> > Professional
> > > E200 Film. This very fine grain, color transparency film offers
> a
> > > sensitivity very similar to the discontinued Kodak Pro 400 (PPF)
> > > Film.
> > > Additionally, it may be exposed to an exposure index (EI) of up
> to
> > EI
> > > 1000, while retaining its color accuracy, reciprocity, and fine
> > grain
> > > characteristics.
> > >
> > > We hope that you will be able to utilize the suggested
> alternative
> > > for
> > > your application and appreciate your contacting us with your
> > > concerns.
> > >
> > > Thank you for visiting the Kodak web site
> > >
> > > http://www.kodak.com/go/professional
> > >
> > > If you should have any questions on Kodak products or services,
> > > please
> > > be sure to revisit our site as we are continually adding
> > information
> > > to
> > > enhance our support. If you need further assistance you may also
> > > reach
> > > us at 1-800-242-2424 ext. 19 (Monday-Friday, 9am-7pm EST)
> > >
> > > Regards,
> > >
> > > Peter V.
> > > Kodak Information and Technical Support
> > > Kodak Professional
> > >
> > > Original message follows:
> > > -------------------------
> > >
> > > Question: Hello,
> > > I'm enquiring about the current status of your
> > > Supra line of films, Supra400 in paricular. Last
> > > Summer we heard Supra would be dropped from your
> > > product line and combined with the Royal Gold
> > > line to form a new line called "Royal Supra".
> > > However, it looks currently like Supra is still
> > > in production. I, and others engaged in
> > > astrophotography, would love to have an update
> > > on Supra's status.
> > >
> > > Many thanks,
> > > Alan Voetsch
> >
> >
> >
> > =====
> > Alan Voetsch
> > critter12952@yahoo.com
> >
> > __________________________________________________
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