Re: [APML] O.T.: NEC DVD burner

["Michael Stecker" <mstecker@dslextreme.com>]

Hello Dale:

Thanks for your NEC contact information. I did email NEC twice at:

oem.products@necsam.com

and got no response, not even a notice that they received my email.  I am
still aghast that when you telephone NEC or NewEgg you get no help.


Michael Stecker
mstecker@dslextreme.com

My Web Site:
http://www.homestead.com/mstecker/index.html (INDEX)
http://www.homestead.com/mstecker/astrogallery.html (Astroimage Index)
http://www.homestead.com/mstecker/placesindex.html (Places Index)



----- Original Message ----- 
From: "Dale Ireland" <direland@drdale.com>
To: "'Discussion of Film Astrophotography'" <astro-photo@seds.org>
Sent: Thursday, April 22, 2004 1:05 PM
Subject: RE: [APML] O.T.: NEC DVD burner


> Did you try
>  mailto:oem.products@necsam.com
>
> Drivers a firmware are supposed to come from the reseller. NewEgg is your
> problem.
> Dale
>
> -----Original Message-----
> From: astro-photo-bounces@seds.org [mailto:astro-photo-bounces@seds.org]
On
> Behalf Of Michael Stecker
> Sent: Thursday, April 22, 2004 10:43 AM
> To: APML (posts)
> Subject: [APML] O.T.: NEC DVD burner
>
> Hello APML group:
>
> I recently installed a new NEC ND-2500A 8X DVD/CD burner (OEM) in my 1.5
> year old PC.  It reads both CD's and DVD's, but will note write (burn)
CD's
> with neither Nero v.5.9.0 (OEM) nor NTI CD burning software (have not yet
> tried to burn a DVD).  My Windows XP recognizes the NEC ND-2500A  in
Device
> Manager.  I telephoned NEC and their recorded message says they do not
offer
> technical support for their DVD drives. When I tried to get the NEC
operator
> there was no answer.  I also emailed NEC and so far have got no response.
I
> bought the drive from NewEgg.com who also offers no technical support.
Can
> anyone suggest a source of technical support so I can get the drive to
write
> both CD's and DVD's?
>
> Thanks.
>
> Michael Stecker
> mstecker@dslextreme.com
>
>
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> Astro-Photo mailing list
> Astro-Photo@seds.org
> http://seds.org/mailman/listinfo/astro-photo
>
>
>


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